This Privacy Policy explains how SimStudio Pro (“SimStudio”, “we”, “us”) collects and uses information when you use our website and app.
Information we collect
- Account data: email, username, and basic profile fields you provide.
- Usage data: feature usage and operational logs needed to run and secure the service.
- Content: prompts and files you submit to generate outputs (as needed to provide the service).
How we use information
- To provide, maintain, and improve the service.
- To secure the service and prevent abuse/fraud.
- To communicate important updates (e.g., verification emails, password resets).
Payments
Payments are processed by our payment provider. We do not store your full payment card details on our servers.
Contact
For privacy questions or deletion requests, email sales@simai.cloud.